Fit For Work Service

Rhyl City Strategy’s new Fit for Work Service provides free and confidential support to help people with health problems get back to work.   The Fit for Work Service works with employees who have been off work with health problems for around two to six weeks and are seeking to return to their employment. 

Our team of case managers makes sure that individual employees are able to access the support they need to return to work earlier than they otherwise would.  

We are able to refer people to the appropriate organisations for advice and support with related issues such as debt or housing, help people access the NHS services they need to help them return to work earlier, such as physiotherapy and counselling, and liaise with employers to support the transition back into work.  

We also provide help and advice for employers who may have staff on sickness absence, or who are looking to develop their workplace health practices. We can help employers to access information on a wide range of tools available to support health and wellbeing in the workplace, as well as help and guidance on the new GP Fit note.    

To find out more about the Fit for work Service or to make an appointment, call us on 01745 369561 or email You can be referred to the Fit for Work Service by your GP, a health professional or your employer, or you can refer yourself.  You could also drop in to talk to our Case Managers at the West Rhyl Primary Care Centre. 


 The Fit for Work Service operates in the Rhyl, Colwyn Bay, Abergele and Pensarn areas.  The Service has been developed by Rhyl City Strategy in partnership with Betsi Cadwaladr University Health Board and Public Health Wales. The Service is funded by the Department of Work and Pensions and the Department of Health


Fit for Work Services in extended in Rhyl   

The Fit for Work Service in Rhyl has been extended as part of a £12 million Government funding pledge, Minister for Welfare Reform Lord Freud announced today.  The Service, which helps employees stay in or return to work more quickly from sickness absence, is one of seven pilots across Britain that will continue to offer support until March 2013.  

The Government announced in February that it would continue to fund health and work programmes, including the flagship Fit for Work Service pilots and the occupational health advice services. The second phase of funding has now been awarded to Fit for Work Service pilots based in Scotland, Rhyl, Greater Manchester, Leicester, Nottingham, North Staffordshire and Kensington and Chelsea.  

The Service has proven highly successful in providing support to help sick employees stay in work or return more quickly and was one of the initiatives put forward in Dame Carol Black’s 2008 report Working for a Healthier Tomorrow, which put the cost of ill health to the economy at £100 billion a year. 

The £12million funding package will also ensure the continuation of the occupational health advice services across England, Scotland and Wales, which are used by 200 small businesses a month to gain further advice and understanding of their employees’ health and other well-being needs.  

Lord Freud, Minister for Welfare Reform, said: 

“Too many people, through no fault of their own, have fallen out of work due to sickness absence and the Fit for Work Service has played a vital role in helping people stay in work or return more quickly than they otherwise would have done.

“Fit for Work Services should benefit employers, employees, and the taxpayer and reduce pressure on general practice and other health-related services, and I’m delighted the successful pilots will continue to be funded until 2013.”

 Ali Thomas, Project manager, Rhyl City Strategy said:

““We ensure that employed people in the early stages of sickness absence are helped back into work more quickly. Often the illness is only one barrier to returning to work. We provide advice and support on a range of issues such as healthcare, employment, skills, housing and debt advice.

“We are delighted that we have been chosen to continue providing this service to small businesses in Rhyl and the surrounding area.”

 The successful pilots are:

  • Fit for Work Services bring together support such as healthcare, employment, skills, housing and debt advice, and will benefit employers, employees, and in turn the taxpayer by reducing pressure on general practice and other health-related services.
  • The national occupational health advice services are valued by employers and provide practical occupational health advice for small and medium-sized businesses on handling individual employee health problems at work.
  • Contact details for the occupational health advice services are:

England – Health for Work Adviceline

0800 077 88 44


Scotland – Healthy Working Lives Adviceline

0800 019 22 11


Wales – Health at Work Advice Line Wales

0800 107 0900

In February, the Government announced an independent review of sickness absence in Great Britain, which will report later this year.

The review aims to:

  • ·         explore how the current sickness absence system could be changed to help people stay in work, reduce costs and contribute to economic growth;
  • ·         examine whether the balance of these costs are appropriately shared between the state, individuals and employers;
  • ·         make tangible recommendations for system change; and
  • ·         ensure that recommendations for change are consistent with promoting private sector growth and minimising burdens on business and in particular small and medium-sized businesses.